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Hang on a second.
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I'm going to flip the camera around
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Just while we're here though
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Would you like to live at the beach
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Here We go.
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We're back.
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Perhaps for you
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Yes, You might like to live at the beach.
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Maybe not.
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Perhaps for you
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You'd like to live in your dream home.
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Or maybe , you just want to spend quality time
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with your family and your friends.
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00:00:19,120 –> 00:00:21,990Maybe you'd like to travel
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If there are restrictions place, maybe even around your own
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country, if that's doable at the moment.
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Or perhaps For you, you just really want the
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money that gives you those choices.
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You want to work less and get the same,
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if not better results than you Are currently getting.
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So you've got the cash,
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and then you can do any of those things
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I mentioned and anything else you want
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to do.
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well, how do you do that?
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Well, in my experience,
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and what I've learned is simply this.
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Please take notes on this one because it's
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so powerful.
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All you've got to do is excel in one thing.
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You think about the greats,
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Whether it's individuals or businesses,
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they excel in one thing.
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See, the problem is,
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we try and be great at everything,
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and you just can't.
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So perhaps,
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if you're in sales,
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maybe you master the presentation of
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your product or service,
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and that's your thing.
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That's what you're known for.
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If you're a business owner,
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perhaps as an overall, you master
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the art of an exceptional customer experience.
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Not just what other companies say that
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Yeah, we give great customer service
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i'm not talking about that
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I'm talking an exceptional customer experience.
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That means from the first contact,
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whether that's face to face,
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whether it's via the phone or whether it's
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via email. all the way through the sales
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process, right up until the sale.
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And then after that as well for the
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longevity of that particular customer.
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The life,
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The livelihood,
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if you will, of that customer,
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how much could they be worth over
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the long run if they keep coming back
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to your business and buying from you
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again & again & again?